Frequently Asked Questions!

Frequently Asked Questions!

The National Disability Insurance Scheme (NDIS) gives people with disability choice and control over the supports they receive. Life Aspects is a National Disability Insurance Scheme (NDIS) provider, we have an in-depth understanding of how NDIS works and our knowledgeable and friendly staff are available to assist you to make your journey smoother. We have listed some of the frequently asked questions, if you have any other questions, please don’t hesitate to reach out to us.

Life Aspects is a National Disability Insurance Scheme (NDIS) service provider. We offer a range of support services for people with disabilities to help them achieve their goals and live a fulfilling life.

We offer

  • Assist-Life Stage, Transition
  • Assist-Travel/Transport
  • Behaviour Support
  • Innov Community Participation
  • Household Tasks
  • Support Coordination

You will receive notification from the NDIS by your preferred mode of communication (usually email or letter) to let you know your new plan is active. It will contain your my place portal activation code, which expires within 10 days.

About 24 hours after your plan has been approved, it will be available on the NDIS myplace portal. You will usually also receive a printed copy of your plan in the mail.

The NDIS or the National Disability Insurance Scheme is Australia’s first national Scheme for people with disability. It provides funding directly to individuals with permanent and significant disability, their families and carers. The funding is to be utilized for all reasonable and necessary supports they need to live an ordinary life.

The NDIA stands for National Disability Insurance Agency. It is a Commonwealth government agency that is responsible for implementing the National Disability Insurance Scheme (NDIS). The NDIA is made up of the people who will support you to understand the NDIS and whether you are eligible to access the NDIS.

Yes, all our staff members go through a strict recruitment process, which includes comprehensive screening and police checks. We prioritize the safety and well-being of our participants and ensure that our staff are trustworthy and reliable.

To access Life Aspects, you will need to have an approved NDIS plan. Once you have your plan, you can contact Life Aspects directly to discuss your needs and the services we can provide.

Eligibility for NDIS Support services is determined by the National Disability Insurance Agency (NDIA). You can check your eligibility by contacting the NDIA directly or visiting their website for more information.

Age requirements: Are you aged between 7 and 65?

Residence requirements: Are you an Australian citizen, permanent resident, or Protected Special Category Visa holder? And you must live in Australia.

Disability requirements: Do you have a disability caused by a permanent impairment? Do you usually need disability-specific supports to complete daily life activities?

Early intervention requirements: Do you need some supports now to reduce your future need for support? Do you need some supports now for your family to build their skills to help you?

The NDIS participant portal is called my place. It is a secure website for participants or their nominee to view their NDIS plan, request payments and manage services with providers.

  • Participants who are self-managing their plans can
  • Create and view payment requests
  • Set up and manage service bookings
  • Upload documents

Our support staff undergo rigorous training and possess the necessary qualifications and experience in the disability support sector. We prioritize ongoing professional development to ensure our staff stay up-to-date with best practices and provide high-quality support.